Privacy Policy

1. Introduction

DriveZone India Private Limited ("DriveZone", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, mobile number, email address provided when booking or contacting us.
• Vehicle Information: Vehicle registration number provided for booking purposes.
• Location Data: Pickup and drop location addresses.
• Usage Data: Browser type, IP address, pages visited, and time spent on the website.

3. How We Use Your Information

We use the collected information to:

• Process and manage your driver booking requests.
• Send booking confirmations and status updates via SMS/WhatsApp.
• Respond to your enquiries and provide customer support.
• Improve our website and services.
• Send promotional communications (with your consent).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All booking data is stored securely and access is restricted to authorized personnel only.

5. Third-Party Services

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g., SMS gateways, payment processors) solely for operational purposes, under strict confidentiality agreements.

6. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at services@drivezone.in.

8. Contact Us

For any privacy-related questions or concerns, please contact: